guideid.com (English) guideid.co.uk (English) guideid.nl (Nederlands) guideid.de (Deutsch) guideid.be (Nederlands)

Contact us

Locate an office nearby

Guide ID The Netherlands: call +31 (0) 570 572 202 or Email Dutch office

Guide ID Belgium: call +32 (0) 2 808 38 78 or Email Belgium office

Guide ID United Kingdom: call +44 (0)20 338 468 38 or Email UK office

Guide ID USA: call +1 347 523 8619 or Email US office

Guide ID France: call +33 (0)975 18 24 15 or Email France office

Guide ID Italy: call +39 (0)294751381 or Email Italian office

Guide ID Germany: call +49 (0)30 215 028 24 or Email German office

Guide ID Scandinavia: call +46 (0)84 468 04 15 or Email Scandinavian office

Terms & Conditions

View our company profile on LinkedIn

Head Office Europe

Guide ID

Maagdenburgstraat 22
7421 ZC Deventer
The Netherlands
* Please use this address for all inquiries, when returning products and all other activities via post.

Frits Polman

Managing Director

I founded Guide ID in 2003 with the idea to bring cultural information to as many museum visitors as possible. I'm a creative person and have lots of ideas for the companies future. Sometimes so many that I drive the rest of the Guide ID team crazy once in a while. I, of course, love my three kids, as well as playing tennis, snowboarding, hanging around with friends and travelling to other countries.

ask Frits a question

View Frits Polman's profile on LinkedIn

Petra Brinkhof - de Rijk

Global Sales Manager

After 13 years of working in the international giftware business, I switched to the far more inspiring heritage world in 2005. In this sector I can combine commercial activities and my interest in art. I have a Masters in French and literature. Besides visiting museums, I love theater and concerts. Me and my husband have three kids, who love sports. At the weekend we either support the kids or do sports ourselves.

ask Petra a question

View Petra's profile on LinkedIn

Hendrik van den Boogaard

Head of hardware development

At Guide ID I am mainly responsible for hardware-related developments. In my spare time I like messing with the computer, watching tv series, playing some (board- or computer-)games (in which I usually try to find ways to cheat when I can't win), hanging out with my girlfriend and/or friends and the other usual stuff that people like doing. Although most of my non-tech colleagues at Guide ID seem to like sports, I don't, but I do regularly take the stairs when I get/leave home (which is 16 floors or 240 steps :)).

ask Hendrik a question

Lisette Fühler

Accountmanager Netherlands

At Guide ID I’m Accountmanager Internal Sales, so I will be responsible for keeping in touch with our clients and making sure they are all happy. After my Masters in art history and several years of experience in museums, I know something about telling stories to a broad audience from the ‘museum-point of view’. In my free time visit museums, love watching movies and series, read about interior design and enjoy the outdoors.

ask Lisette a question

View Lisette's profile on LinkedIn

Jeff Danziger

Regional Sales Director -USA

I am a long time sales professional that came into the audio tour world six years ago and proceeded to fall in love with the museum and cultural attraction space. I particularly enjoy helping institutions bring their amazing stories to life. In the process, the travel, art and culture that comes with what we do inspires me every day. On a personal level, I enjoy spending time with my family as well as enjoying the outdoors and playing guitar.

ask Jeff a question


Check Jeff's profile on LinkedIn

Xaver von Treyer

Business Manager Germany

Born and raised in Italy, I relocated to Germany in 1988. I briefly left to get my Audio Engineering Diploma in Sydney and lived in Berlin ever since. I can proudly say ‘I am a Berliner’. For 20 years I was just a record producer, audio engineer and DJ, but 6 years ago I was thrown into the world of exhibitions by chance and I love it. Art, culture & technology really drive me. I like the challenge of diving deep into exhibition themes with the client and find the best possible solution to create a lasting visitor experience. I also love to ride bikes like I stole ‘em…

ask Xaver a question

Susanne Brown - de Haas

Customer Support Team

My job at Guide ID is to provide out clients with everything they need and help then with any issues or questions. I really enjoy my job, especially the contact with clients. I like to laugh a lot and have fun with colleagues. When I am not at work I really enjoy my family life with my 2 kids and husband, which is not Mitchell Brown by the way, but his brother.

ask Susanne a question

View Susanne Brown's profile on LinkedIn

Wendy Altena

Customer Support Team

At Guide ID I am responsible for logistics, supplies and I am also one of the helpdesk team members. Within the helpdesk I work towards helping all out clients solve any issues they have and help answer all their questions. In my spare time I enjoy spending time with my family, cooking and going out to dinner. I have also just started doing sports again and really enjoy winter sports like skiing.

ask Wendy a question

Check  Wendy's profile on LinkedIn

Mirjam Koot

Customer Support Team

Being one of the latest assets at Guide ID, I provide, with enthusiasm and dedication all the help the customer needs, answer all the questions they have and try to solve all of the problems they run into, as soon as possible.
In my spare time I love to cook, love to hang out with my friends and i love to watch Netflix!

ask Mirjam a question

René Wissink

Design & Customer Support Team

Working as an Interior Architect &Graphic Designer, I introduced Guide ID into a museum-project on Curaçao in 2009. Everything that has ties to Design at Guide ID has my attention.
Architecture, Design, Visual Communication & Arts are my joy in work. Father of two grown up kids and a great girlfriend. Love cooking, reading, photography, Netflix and visiting exhibitions.
Not a shopping type ;-)

ask René question

Mark Hattink

Head of software development

After my studies, I rolled into a programming project for Guide ID and since never left. Computers, graphic design and music are some of my many hobbies besides playing pinball and pachinko (パチンコ). I also like to visit concerts/festivals and the cinema. As a tech guy I don't really care for sports either, the only sports in my life is karting.
Sometime in the future I hope to visit Japan. It's one of the few countries that really attracts me. じゃね !

ask Mark a question

View Mark's profile on LinkedIn

Hugo Klaassens

Development Team

Originally from the game design world, I figured out programming for games and for ‘real’ projects isn’t so different at its core. Creating code ‘puzzle pieces’ and putting them together to form a user-friendly ‘picture’ is what I enjoy doing, and I’m happy I can do lots of it here at Guide ID.
In my free time I enjoy playing games, watching various flavors of TV series, reading books in a park when there’s good weather, and ice skating in winter.

ask Hugo a question

Taco Wannee

Development Team

For more than 20 years I'm developing software, always keeping the user experience in mind. I did a great job designing software for cash registers for hairdressers, which I built from scratch and is now used by more than 300 hairdressers in the country.
Here at Guide ID I'm also working on software that is reliable and works smoothly.
Besides work I like to spend time with my family. We all like to go to museums, so with our Museumcard we go to museums frequently.

ask Taco a question

Taco Eelman

Development Team

At Guide ID I’m working on the firmware inside the electronic devices. In my freetime I play korfball in Enschede. When I’m not busy with sports I’m usually playing games with friends, or watching a serie or good movie on my beamer at home. Of course in combination with a nice cold “Weizen” beer.

ask Taco a question